1. Order Acceptance
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion.
2. Payment Method
We only accept Cash on Delivery (COD) as the payment method. Payment must be made in full at the time of delivery.
3. Delivery
- Orders are processed within 2 to 3 business days.
- Delivery usually takes 5 to 7 business days, depending on your location.
- We ship only to the areas specified on our website.
4. Returns and Refunds
- Returns must be requested within 7 days of delivery.
- Refunds are processed only in cash.
- Items must be returned in their original condition and packaging.
- Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
5. Order Cancellation
Orders can be canceled within 24 hours of placement. After this period, cancellation requests may not be accommodated due to order processing.
6. Damaged or Defective Items
If you receive a damaged or defective item, please notify us within 3 days of delivery with relevant details and images. We will arrange for a replacement or refund.
7. Customer Responsibility
Customers are responsible for providing accurate delivery information. We are not liable for delays or delivery failures caused by incorrect or incomplete address details.
8. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of our services constitutes acceptance of any changes.
9. Contact Us
For any questions or concerns regarding your order, please contact us at [email protected].